Shopify Experts Who Help You Scale — Not Just Survive

We handle the backend, store management, and social media marketing so you can focus on growing your ecommerce brand.

Running an online store shouldn’t feel like nonstop busywork. At Heritage Ecommerce Solutions, we provide Shopify expert services and ecommerce growth solutions designed to save you time, increase conversions, and build a brand that stands out. From Shopify development to social media strategies that drive sales, we manage the details so you can lead with confidence.

Let's Grow Your Store

Our Mission

What We Do and Why We Do It

At Heritage Ecommerce Solutions, we provide dedicated virtual support for ecommerce businesses—specializing in Shopify management and strategic social media services.

Rooted in empathy, integrity, and excellence, our mission is twofold: to help business owners focus on growth by taking daily operations off their plate, and to uplift aspiring Virtual Assistants by offering fair, meaningful remote work that fosters both personal and professional development.

We treat each client relationship with care and purpose—because your success is the legacy we’re proud to help build.

Our Vision

Where We’re Headed and the Impact We Aim to Make

We envision becoming a premier partner for ecommerce entrepreneurs—trusted for our reliability, skill, and genuine commitment to helping businesses scale with clarity and confidence.

At the same time, we are driven to transform lives by opening doors for Virtual Assistants, especially those from underserved communities, to gain access to empowering remote careers. Through every client project and every hire, we strive to create a ripple effect of opportunity, growth, and lasting impact.

Expertise. Creativity. Passion. Everything your brand needs to thrive online.

Doreen Grace Mendoza

Shopify Specialist · Digital Operations Lead

Veberly Joy Remo

Business Operations · Shopify Developer/Admin

Cheray May Velarde

Service Operations · Client Experience Lead

Doreen Grace Mendoza

“I’ve always believed that growth starts with intention, and success is built on service, not shortcuts.”

As a wife, mother, and breadwinner, I live each day with purpose. My personal values are deeply rooted in my faith, in protecting my family’s future, and in choosing kindness and integrity above all. I approach both life and work with patience, calmness, and a steady focus—especially in times of challenge. These values guide how I lead, how I collaborate, and how I support our clients and team members every single day.

My Expertise & Journey

My career began in the BPO industry as a Customer Service Representative, which shaped my ability to communicate, organize, and solve problems under pressure. Over time, I transitioned into virtual work—starting as an Administrative Assistant and eventually becoming a trusted Executive Assistant, handling high-level operations for international clients.

Now, I specialize in:

Shopify Store Development & Management

Tools: Shopify, PreOrder Globo, DSers, Marketplace Connect, Amazon Seller Central, Faire, RangeMe, SellerBoard, GS1, MEQR

Social Media Content Planning & Scheduling

Tools: Canva, Facebook, Instagram, TikTok, LinkedIn, Buffer

Operations Workflow and SOP Documentation

Tools: ClickUp, Notion, Asana, Durable

Client Communication & VA Team Oversight

Tools: Google Workspace, Outlook, Slack, WhatsApp, Skype, Dropbox, VaultRE, Property Tree, ChatGPT, Quillbot

This wide scope of experience allows me to wear many hats—whether I’m overseeing store launches, creating marketing workflows, or training new team members.

Connect with Doreen

Veberly Joy Remo

“Consistency is the key that unlocks excellence—not through perfection, but through purposeful repetition that makes mastery inevitable.”

I learned that consistency trumps perfection every time. I used to exhaust myself trying to be flawless at everything—motherhood, work, relationships—all at once. But chasing perfection only led to frustration and burnout. The breakthrough came when I started showing up every day, doing my best with what I had. This shift revolutionized how I serve clients. My clients' business success isn't built on one flawless campaign—it's forged through consistent, intentional actions that compound over time. When I work with my clients, I bring the same unwavering dedication I bring to my family, because consistency creates lasting impact for my clients' businesses.

My Expertise & Journey

After 3 years of service in local government, I made the strategic decision to transition into being a virtual assistant where I could directly impact business growth and help entrepreneurs succeed. In my role as an Administrative Virtual Assistant, I've mastered diverse business processes, enabling me to deliver comprehensive support that drives operational success.

Now, I specialize in:

E-commerce & Business Operations

Tools: Shopify, Stocky, Netsuite, Shopvox

Design & Documentation

Tools: Microsoft Office, Google Suites, Canva, Clipchamp, Capcut

Marketing & Customer Management

Tools: GoHighLevel, Facebook, Instagram, LinkedIn, X (Twitter), YouTube, ChatGPT, Claude

Communication & Automation

Tools: Slack, WhatsApp, Google Chat, Zapier

I leverage this experience to streamline operations and optimize workflows, allowing clients to focus on strategic growth while I handle the details that drive results

Connect with Veberly

Cheray May Velarde

“I believe that integrity, compassion, and service are the foundation of meaningful work and lasting relationships.”

As a BS Psychology student and volunteer, I strive to live by integrity, compassion, and service. These values guide how I interact, support, and care for others—whether I’m assisting a customer, collaborating with teammates, or teaching underprivileged children. I believe every individual deserves respect and honesty, and I’m committed to offering help wherever it’s needed. My purpose is to contribute with empathy and reliability, while continuously learning and growing.

My Expertise & Journey

My experience in the BPO industry and academic background in Psychology have shaped my ability to communicate effectively, solve problems, and stay organized under pressure. I’ve worked as an Email Support Specialist, Call Center Representative, and Administrative Support Intern, providing both voice and email customer service, data entry, and clerical support.

Now, I specialize in:

Marketing, Communication & AI

Tools: Zendesk, ChatGPT, Gemini, Perplexity, Facebook, Instagram, LinkedIn, X (Twitter), YouTube, TikTok

Design & Documentation

Tools: Microsoft Word, Outlook, Canva, Google Docs, CapCut

Communication & Collaboration

Tools: Slack, WhatsApp

Recruitment & Job Platforms

Tools: Upwork, Indeed, LinkedIn, VirtualStaff, Jobstreet, Brunchwork

Today, I specialize in supporting businesses and entrepreneurs by streamlining communication, enhancing customer engagement, and leveraging digital tools to improve productivity and visibility.

Connect with Cheray